Please read how we work with you, how we handle your information and how cancellations and refunds are handled.
Last updated: 5 November 2026
Myriva Global (“Myriva”, “we”, “us”) provides admissions guidance and counselling for study abroad (from application to arrival), Indian offline university admissions, online master’s degrees and MBBS abroad admissions. These Terms and Conditions apply to your use of our website and services. By using our website or engaging our services, you agree to them.
We are an advisory and application-support service. We are not a university, embassy or examination body. Decisions on admission, visas, scholarships and similar matters are made by institutions and authorities, not by Myriva.
We do not guarantee admission to any institution, a visa, a scholarship, a particular fee or ranking outcome, or any job or placement. Outcomes depend on your profile, the documents you provide and the decisions of third parties.
If you give false or misleading information, we may stop providing services, and any refund will be governed by our Refund and Cancellation Policy.
We take care to share accurate information about programmes, fees, dates and eligibility. This information comes from institutions and can change without notice, so please confirm important details with the institution before you apply or pay. We are not liable for changes made by institutions after we share information.
Our service fees are those agreed with you in writing, such as in a proposal, invoice or service agreement. Fees payable to universities, examination bodies, embassies and other third parties, such as application fees, deposits, tuition, visa fees, courier, translation and notarisation, are separate from our fees and are paid as those parties require. Applicable taxes are charged unless we state otherwise.
Our website and messages may link to third-party websites, institutions or service providers. Their services are governed by their own terms and policies, and we are not responsible for them.
When you share your contact details, you agree that we may contact you by phone, SMS, email and WhatsApp about your enquiry and related services. You can tell us at any time to stop contacting you.
The text, design and images on our website belong to Myriva or its licensors and may not be copied or reused without our written permission. Brochures, logos and other material from institutions belong to those institutions.
To the extent permitted by law, Myriva is not liable for indirect or consequential losses, or for delays, errors or decisions of third parties such as institutions, embassies and payment providers. Our total liability for any claim relating to a service is limited to the service fees you paid to us for that service.
You or Myriva may end a service by written notice. Any refund will be handled under our Refund and Cancellation Policy.
These Terms are governed by the laws of India. We will first try to resolve any dispute amicably. Any dispute that cannot be resolved will be subject to the courts of competent jurisdiction in India.
We may update these Terms from time to time. The date at the top shows when they were last updated. By continuing to use our website or services after an update, you accept the updated Terms.
For questions about these Terms, write to enquiry@myrivaglobal.com or call +91 6361-22-3631.
Last updated: 5 November 2026
We collect information you give us, such as:
If you use our website, we may also collect basic technical information such as your browser, device and the pages you visit.
We share your information only as needed to provide our services:
We do not sell your personal information.
We process your personal information with your consent. You can withdraw your consent at any time by writing to us. Withdrawing consent may mean we can no longer provide some services.
For study abroad applications, your information may be shared with institutions and authorities outside India as needed for your application.
We use reasonable safeguards to protect your information. No method of storage or transmission is completely secure, so please share sensitive documents only through channels we have confirmed with you.
We keep your information for as long as needed to provide our services and meet legal, tax and accounting requirements. After that, we delete or anonymise it.
Subject to applicable law, you may ask us to give you access to your personal information, correct or update it, erase it, or withdraw your consent. To make a request, write to us at the email address below.
Our website may use cookies or similar technologies to make it work properly and to understand how it is used. You can control cookies through your browser settings, although some features may not work properly if cookies are turned off.
When you visit our website, our servers may also record technical information such as your IP address, browser type and the date and time of your visit, to keep the site secure and working well.
If a student is under 18, we will involve a parent or guardian, and we ask for their consent before we collect or use the student’s information.
With your consent, we may send you alerts about programmes, deadlines and offers by email, SMS, phone and WhatsApp. You can opt out at any time by telling us, and we will stop. We respect do-not-disturb preferences.
Our website may link to sites we do not control. This policy applies only to our own website and services, and we encourage you to read the privacy policies of other sites you visit.
To ask us to delete your personal information, email enquiry@myrivaglobal.com with the subject “Data deletion request” and the email address or phone number you used with us. We will confirm your request and delete your information, unless the law requires us to keep some of it, for example for tax or accounting records.
If you have a complaint about how we handle your personal information, write to us at the email address below. We will acknowledge your complaint, review it and tell you the outcome within a reasonable time.
We may update this Privacy Policy from time to time. The date at the top shows when it was last updated.
For privacy questions, requests or complaints, write to enquiry@myrivaglobal.com or call +91 6361-22-3631. We will respond as soon as we reasonably can.
Last updated: 5 November 2026
This policy explains how cancellations and refunds work for services paid to Myriva Global. It does not cover money you pay directly to universities, examination bodies, embassies or other third parties.
To cancel a service, write to enquiry@myrivaglobal.com from your registered email address, with your name, the service, your payment reference and the reason for cancelling.
Whether a refund is due depends on how far the service has progressed, for example whether counselling has taken place, work has been completed or applications have been submitted. The refund terms stated in your proposal, invoice or service agreement apply. Where a refund is due, it is calculated after deducting the value of work already done and any non-refundable costs we have paid on your behalf.
If we are unable to provide a service you have paid for, we will refund the fee for the part of the service we did not deliver.
Admission, visa and scholarship decisions are made by institutions and authorities. A rejection, refusal or delay by a third party does not by itself entitle you to a refund, unless your written agreement with us says otherwise.
Once we approve a refund, we pay it to your original payment method and confirm the expected timeline to you in writing.
If you are unhappy with a decision on your request, write to us at the same email address and we will review it. Your written agreement with us, if any, prevails over this policy where the two differ.
Email enquiry@myrivaglobal.com or call +91 6361-22-3631.
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